Included with xtraLesson All Access
xtraLesson Public
Public service, governance, and government transformation.
Explore AcademyLP-SVC-001Included with xtraLesson All Access
Service Excellence Professional
Build service communication, customer or citizen experience, service quality and recovery capabilities.
Courses6
Skills9
Goal / CategoryCustomer & Service Excellence
Designed ForFrontline, Customer Service And Citizen Service Professionals
LanguagesEnglish
About This Learning Path
A Structured Journey Toward a Practical Goal
Build service communication, customer or citizen experience, service quality and recovery capabilities.
The courses below show the recommended learning journey. Enrolment, progress, assessments and completion are managed in xtraLesson Learn.
Your Learning Journey
Courses in This Learning Path
Follow the sequence from foundation to application. Required and optional items are identified in the journey.
- 1Required
- 2
Required - 3
Required - 4
Required - 5
Required - 6
Required
Academy Coverage
Academies Connected to This Path
Included with xtraLesson All Access
xtraLesson Workforce
Workforce development, professional capability, and organisational performance.
Explore Academy
Included with xtraLesson All Access
xtraLesson Youth
Youth employability, entrepreneurship, and livelihood development.
Explore AcademyContinue Learning
Ready to Follow This Learning Path?
Open the learner experience to see the full journey and begin progressing through the path.