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xtraLesson Public
Public service, governance, and government transformation.
Explore AcademyLP-SVC-011Included with xtraLesson All Access
Citizen Service Excellence
Develop citizen-centred service, journey, communication, quality and recovery capability.
Courses6
Skills13
Goal / CategoryCustomer & Service Excellence
Designed ForPublic Sector Frontline And Citizen Service Employees
LanguagesEnglish
About This Learning Path
A Structured Journey Toward a Practical Goal
Develop citizen-centred service, journey, communication, quality and recovery capability.
The courses below show the recommended learning journey. Enrolment, progress, assessments and completion are managed in xtraLesson Learn.
Your Learning Journey
Courses in This Learning Path
Follow the sequence from foundation to application. Required and optional items are identified in the journey.
- 1Required
- 2
Required - 3
Required - 4
Required - 5
Required - 6
Required
Academy Coverage
Academies Connected to This Path
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Open the learner experience to see the full journey and begin progressing through the path.