LP-SVC-010Included with xtraLesson All Access
Customer Experience Foundations
Build customer service, communication, experience and recovery capability.
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Learning Paths
Explore structured journeys and narrow the catalogue by academy, goal or category, access model or language.
LP-SVC-011Included with xtraLesson All Access
Citizen Service Excellence
Develop citizen-centred service, journey, communication, quality and recovery capability.
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LP-OPS-010Included with xtraLesson All Access
Operations & Process Excellence
Improve workflows, operational planning, root-cause analysis and process performance.
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LP-TRN-010Included with xtraLesson All Access
Digital Transformation Practitioner
Build digital transformation, service redesign, change and technology-adoption capability.
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LP-EDU-010Free for life
Teacher Induction
Build a strong foundation in teaching, learning, professionalism and learner support.
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LP-EDU-011Free for life
Instructional Designer
Develop lesson planning, instructional design, curriculum, digital learning and content capability.
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LP-EDU-012Free for life
Inclusive Educator
Build inclusive teaching, accessibility, differentiated instruction and learner-support capability.
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LP-PSG-010Included with xtraLesson All Access
Government Leadership
Develop ethical, strategic, accountable and citizen-centred public-sector leadership.
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LP-PSG-011Included with xtraLesson All Access
Open Government & Public Trust
Strengthen transparency, public communication, citizen feedback and trust.
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